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Distributors

Keep supply flowing and margins healthy

ROI-driven AI agents enabling strategic visibility, seamless order and inventory management, and watertight AR/AP.

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distributor

Customer story

  • mallory
    mallory

    We expect to grow immensely from our partnership with Pallet.

    Read article
  • prism

    We improved our NPS, SLAs, G&A costs, and morale of the organization. Pallet has enabled us to do that better than anybody else.

    Read article

Why distributors choose Pallet:

99.8%

shipment document accuracy

7x

faster order entry time

45 days

to live deployment

End-to-end process automation

Margin and mix

See gross margin by customer, product line and channel, and flag anything below floor.

Working capital

Track inventory turns and cash conversion, and surface slow-moving or excess stock.

Demand and supply matching

Match demand against on-hand stock, inbound POs and future supply, and flag orders at risk.

Purchasing

Raise POs from replenishment triggers, send them to the right vendor, and chase confirmations.

Receiving

Match supplier shipments to POs, and flag shortfalls, overages or late deliveries.

Supplier performance

Track supplier lead times and reliability.

Cost and rebates

Keep supplier cost changes current, and reconcile rebate and volume-discount statements.

Order intake

Take orders from customers across email, EDI, phone and portals, and automatically enter them into your ERP.

Match to your catalogue

Resolve messy product codes, part numbers and customer IDs against your catalogue.

Quoting

Turn quote requests and tenders from email, portals and spreadsheets into priced quotes in minutes.

Availability and dates

Check stock and confirm a delivery date as soon as an order lands.

Allocation and backorders

Allocate short stock across orders to your own rules, and manage backorders and substitutions.

Order and delivery queries

Answer everyday order, status and ETA questions from customers on email and phone.

Proactive updates

Warn customers of a late or short delivery before they chase.

Risk alerts

Surface shortages and delays with the affected orders and a recommended next step.

Returns and credits

Handle returns, credits and substitutions, and keep a paper trail.

Draft and escalate

Draft accurate replies in seconds, and escalate only what needs a person.

Customer invoicing

Invoice orders correctly against what shipped, and chase late payments.

Invoice audit

Check supplier and carrier invoices for overcharges before you pay.

Freight bill coding

Auto-code freight bills and route only exceptions for review.

Deductions and claims

Dispute unjustified customer deductions and chargebacks with the evidence assembled.

How it works

01

Agents

AI agents read messy inbound requests and information and turn them into clean structured data in your WMS and ERP, answer order and delivery questions, and audit carrier and supplier invoices, all inside the tools you already run.

02

Memories

Agentic memory captures tribal knowledge by supplier, product and customer, learning your exceptions and SOPs from your team in real time.

03

Rapid rollout.

Generate, train and test your agents and SOPs with Pallet Forge. Go live in 6 weeks, not 6 months.

Integrated with your existing software

CargoWise
Descartes
Blue Yonder
Manhattan Associates
e2open
Revenova
Trimble
Turvo
McLeod
DAT
Email
WhatsApp
Microsoft Teams
Databases
PDF

Built for enterprise

Your data stays yours
and never shared

GDPR

We operate under GDPR, the world's strictest standard for data privacy.

SOC 2 · Type II

Independently audited controls for security, availability, and confidentiality across our systems.

CCPA

Full compliance with the California Consumer Privacy Act for the data we process on your behalf.

Frequently Asked Questions

Pallet works with any company transporting and storing physical goods. This includes distributors, wholesalers, warehouses and 3PLs, as well as carriers, brokers, freight forwarders, manufacturers and retailers.

Deploy agents to automate
your operations

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