01 Agents
Agents automate your routine operations, while working inside of every channel including email, voice, API, and remote desktop.
Customer story
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Pallet captured that expertise, reached production in just 49 days, and helped us elevate our service.
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With Pallet automating order processing, our team gets 60% of their time back.
Automate every workflow between the inbox and the dock
ASN processing
Process ASNs from email, EDI, and supplier portals. Validate expected quantities, SKUs, and delivery windows. Flag discrepancies before the truck hits the dock so your team can act, not react.
Appointment scheduling
Book and confirm inbound and outbound dock appointments across carrier portals, email, and phone. Follow facility dock hours, live-unload rules, and temperature requirements.
Receiving and putaway
Process inbound shipments from ASN to putaway. Validate received quantities against purchase orders, generate putaway instructions, and push location assignments to your WMS.
Slotting
Analyze order history, SKU velocity, and pick frequency to generate slotting recommendations. Push approved slot assignments into your WMS and update affected pick paths.
Order entry
Ingest orders from email, EDI, portals, and scans. Extract item, quantity, and handling instructions, validate against customer-specific rules, and push directly into your WMS.
Picking and packing
Generate pick lists from open orders, sequence by zone and priority, and push to your WMS or labor management system. Generate packing lists, and produce shipping labels without manual handoffs.
Shipping
Tender loads to carriers, generate BOLs, and confirm departure times. Trigger customer notifications and track and trace workflows automatically at the point of ship.
Customer communication
Resolve inbound inquiries on order status, shipment ETAs, storage availability, and document requests from shared inboxes. Every response is backed by full order history and facility context.
Inventory management
Reconcile inventory counts across systems. Update stock levels from cycle counts, receiving confirmations, and adjustment requests. Flag discrepancies before they affect fulfillment.
Track and trace
Push real-time status updates to customer portals and ERPs at every milestone, receiving, putaway, pick, pack, and ship. Flag dwell time and missed SLAs before the customer asks.
Audit and billing
Audit every charge (storage, handling, accessorials, and special services) against confirmed activity. Apply customer-specific rate cards automatically. Generate invoices by billing period, attach supporting documentation, and resolve disputes with proof, not back-and-forth.
Run warehousing operations autonomously
