01 Agents
Agents read email, portals and EDI, enter orders in your ERP, prepare documents, respond to customers and surface insights across your systems.
Customer story
Read article
Pallet captured that expertise, reached production in just 49 days, and helped us elevate our service.
Read article
We expect to grow immensely from our partnership with Pallet.
Automate supply chain work
Quote requests
Match RFQ lines to parts, price breaks and available stock. Prepare quotes or route pricing exceptions to your team.
Order intake
Check part numbers, pack sizes and quantities before entering orders in your ERP.
Order confirmation
Confirm price, availability and terms. Send same-day acknowledgements with quantities and delivery dates.
Missing detail
Follow up for missing part numbers, quantities, pack sizes and dates.
Reference resolution
Match customer references to manufacturer part numbers. Flag suffix or packaging mismatches.
Accepted alternatives
Find customer-approved alternatives when a component's delivery date slips.
Unmatched parts
Route unmatched parts to your team with the original request and matching issue identified.
Lifecycle changes
Flag product-change and end-of-life notices affecting your parts. Route alternatives for approval.
Purchase orders
Follow up on unconfirmed purchase orders and supplier date changes. Update commitments so buyers can reassess coverage.
Supplier confirmations
Enter confirmed quantities, delivery dates and shipping notices in your ERP.
Supplier delays
Flag supplier date changes affecting open orders. Request revised commitments.
Goods in
Match receipts and documents to purchase orders. Reconcile shortages and overages.
Order inquiries
Answer order, status, ETA and availability questions by email and phone.
Proactive updates
Flag supplier delays and quantity shortfalls for customer follow-up.
Invoicing and audit
Invoice at contract prices. Check supplier and carrier invoices for overcharges.
Returns and credits
Process returns, credits and deductions with order, invoice and delivery records.
Buying exposure
Flag excess inventory from minimum orders and non-cancelable commitments.
Buying decisions
Compare stock, lead times and approved alternatives to cover component shortages.
Ranked actions
Prioritize shortages by affected orders and inventory exposure.
Build risk
Find missing components that could delay a build or customer order.
GDPR
We operate under GDPR, the world's strictest standard for data privacy.
SOC 2 · Type II
Independently audited controls for security, availability, and confidentiality across our systems.
CCPA
Full compliance with the California Consumer Privacy Act for the data we process on your behalf.
Deploy agents to automate
your operations
