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Food and beverage

Faster shipments, fresher inventory, healthier margins

ROI-driven AI agents enabling strategic visibility, seamless order and inventory management, and watertight AR/AP.

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food bev

Customer story

  • mallory
    mallory

    We expect to grow immensely from our partnership with Pallet.

    Read article
  • prism

    We improved our NPS, SLAs, G&A costs, and morale of the organization. Pallet has enabled us to do that better than anybody else.

    Read article

AI systems for food and beverage companies

99.8%

shipment document accuracy

7x

faster order entry time

45 days

to live deployment

Use cases

End-to-end process automation

Forecasting and replenishment

Generate demand forecasts and replenishment orders that optimise for promotions, seasonality and shelf life.

Margin and cost

Visualise profit and cost by product, brand and customer, and flag anything below your margin floor.

Working capital

Track inventory turns and cash conversion in one view, and surface slow-moving, ageing or short-dated stock.

Receiving documents

Read inbound BOLs, POs, arrival notices and packing lists, including handwritten notes and scanned photos, and enter as clean records in your WMS or ERP.

Temperature and quality checks

Capture the temperature recorded on inbound paperwork, and flag any load that arrived outside its required range before it is booked in.

Shipping documents

Generate outbound shipping and delivery documents, including for chilled and frozen loads.

Traceability

Capture lot, batch and food-safety certificates against every receipt and shipment, and keep them linked to the order.

Recall readiness

Trace an affected lot to its supplier and to every customer who received it, so a recall or hold can be actioned quickly.

Order intake

Take messy customer orders from email, EDI and portals, match against product codes and automatically enter them into your ERP.

Availability and dates

Instantly check stock and confirm a delivery date according to first-expired-first-out.

Changes and cancellations

Handle order changes, cancellations and rush requests, and automatically update the TMS.

Order and delivery queries

Answer everyday order, ETA and delivery-window questions from your grocery, foodservice and distributor customers and your own sales team.

Short and damaged deliveries

Handle short, damaged or spoiled delivery queries and log the claim.

Documents on request

Provide PODs, invoices and food-safety certificates when customers ask.

Proactive updates

Notify customers of a delay or shortfall before they ask.

Customer invoicing

Invoice customer orders correctly against what actually shipped.

Invoice audit

Check carrier and supplier invoices and surface overcharges before you pay.

Deductions and claims

Handle customer deductions and retailer OTIF chargebacks with the evidence assembled, and recover on short, late or off-spec supply from your suppliers.

Rebates and cost

Keep supplier cost changes current and reconcile rebate and volume-discount statements.

How it works

01

Agents

AI agents read messy inbound requests and information and turn them into clean structured data in your WMS and ERP, answer order and delivery questions, and audit carrier and supplier invoices, all inside the tools you already run.

02

Memories

Agentic memory captures tribal knowledge by supplier, product and customer, learning your exceptions and SOPs from your team in real time.

03

Rapid rollout.

Generate, train and test your agents and SOPs with Pallet Forge. Go live in 6 weeks, not 6 months.

Integrated with your
existing software

Blue Yonder
Descartes
Manhattan Associates
e2open
Trimble
McLeod
CargoWise
DAT
Email
PDF
Databases
Microsoft Teams
WhatsApp

Built for enterprise

Your data stays yours
and never shared

GDPR

We operate under GDPR, the world's strictest standard for data privacy.

SOC 2 · Type II

Independently audited controls for security, availability, and confidentiality across our systems.

CCPA

Full compliance with the California Consumer Privacy Act for the data we process on your behalf.

Frequently Asked Questions

Pallet works with any company that makes, moves or stores physical goods. Our software is well suited to food and beverage companies of every kind: makers, co-packers, distributors, brand owners and the warehouses that serve them.

Deploy agents to automate
your operations

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