
Every supplier has its own process
Contacts, document requirements, purchasing rules, and follow-up schedules vary across your supply base.
Agents / Procurement
Automate RFQs, supplier onboarding, purchase orders, confirmations, and supplier record updates. Collect and compare bids so buyers can secure better prices with less manual work.
Create and send purchase orders from approved purchasing instructions, material requirements, and replenishment triggers.
Chase supplier confirmations, capture promised dates, and process approved changes to quantities, terms, and delivery schedules.
Collect supplier details, certificates, and onboarding documents. Check required information and update your supplier records.
Send RFQs, collect supplier bids, and compare prices, availability, lead times, and terms using your sourcing rules.
Capture approved cost changes, part references, product details, and delivery commitments from supplier notices and documents.
Use cases

Merchandise POs
PO follow-up
Vendor setup
Vendor quotes
Product and cost updates

Purchase orders
Order follow-up
Vendor onboarding
Vendor quotes
Catalogue updates

Purchase orders
Confirmations and changes
Supplier onboarding
Supplier quotes
Supplier records
Time to value

Contacts, document requirements, purchasing rules, and follow-up schedules vary across your supply base.

Pallet works alongside your operators to capture the rules, generate the agent, and test the workflow before deployment.
Institutional knowledge
Apply approved suppliers, purchasing requirements, agreed terms, and escalation paths to each task.
Keep supplier instructions and operator decisions in Memory so agents can use that context on future orders and requests.
Accuracy

Compare confirmations, quantities, dates, and terms with the original request. Flag changes for the right person.

Validate document formats, qualification rules, and exception paths before agents act in production.

Route purchasing decisions, exceptions, and actions that need authorization through your team's approval process.
Capabilities
Outlook, Gmail, Front, etc
Inbound and outbound phone
PDF, spreadsheets, scanned images
REST APIs, EDI 204/210/etc
Automate any web app or portal
Reach desktop apps with no APIs
Built for enterprise
Data handling aligned with GDPR requirements.
Audited controls, with the report available in our Trust Center.
Privacy practices aligned with California requirements.
AI procurement agents carry out purchasing and supplier administration tasks using approved instructions and business rules. Pallet agents send requests for quotation, collect supplier bids, create purchase orders, follow up on confirmations, gather supplier documents, and update records. They work across the inboxes, portals, and systems your purchasing team uses.
Pallet agents create and send purchase orders from approved buying instructions, material requirements, or replenishment triggers. They capture supplier acknowledgments, compare quantities and terms with the original request, and process approved changes. Purchasing decisions and exceptions can remain within your team's existing approval process.
Pallet agents send requests for quotation, collect supplier responses, and compare prices, availability, lead times, delivery dates, and terms. The comparison uses the sourcing requirements and supplier information provided for the workflow. Buyers can review the bids and make purchasing decisions with the supporting details together.
Pallet agents chase purchase order acknowledgments, capture promised ship dates, and follow up on backorders or revised commitments. They compare confirmations with the original quantities, dates, and terms, update the relevant records, and flag changes for the right person. Approved amendments follow your existing purchasing rules.
Pallet agents collect supplier details, certificates, product information, and required onboarding documents. They can create supplier records and capture approved changes to costs, part references, pack sizes, lead times, and delivery commitments. The workflow follows your document requirements, qualification rules, and approval steps.
Pallet's Procurement agents support manufacturers, distributors, and retailers with repetitive purchasing and supplier administration. Manufacturers can use them for material purchase orders and supplier quotes. Distributors can use them for replenishment, special orders, and catalogue updates. Retailers can use them for merchandise purchase orders, vendor setup, and cost updates.
Pallet agents can use APIs, electronic data interchange, browsers, and remote desktop to work in the systems available to your purchasing team. They also process supplier emails and documents. The workflow connects the purchasing steps across those interfaces and updates the records defined for the deployment.
Pallet's Procurement agents work from approved purchasing instructions, replenishment triggers, and your business rules. Workflows can route purchasing decisions, supplier exceptions, and actions requiring authorization to your team. Planning decisions can be handled by Atlas where that is part of the deployment; Procurement agents carry out the approved purchasing work.
Most custom Pallet agents go live in about six weeks. Pallet captures the purchasing process with your operators, including supplier requirements, document formats, approvals, and exception paths. The team then builds and tests the agent before it starts running the workflow in production.
Pallet encrypts data at rest and in transit and controls access by role. Procurement workflows can preserve your approval process for purchasing decisions and sensitive record changes. Security reports and documentation are available in Pallet's Trust Center, with further information on the security page.
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