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Manufacturers

Plan demand, keep production running, protect your margins

ROI-driven AI agents, from utilization monitoring, demand planning and procurement through to shipping, billing and audit.

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manufacturers

Customer story

  • mallory
    mallory

    We expect to grow immensely from our partnership with Pallet.

    Read article
  • prism

    We improved our NPS, SLAs, G&A costs, and morale of the organization. Pallet has enabled us to do that better than anybody else.

    Read article

Why manufacturers choose Pallet

99.8%

shipment document accuracy

7x

faster order entry time

45 days

to live deployment

End-to-end process automation

Margin and cost

See gross margin and production cost by product, plant and customer, and flag anything below your margin floor.

Capacity and working capital

Track capacity use, on-time shipment and inventory across raw materials, work in progress and finished goods, and the cash tied up in each.

Forecasting and replenishment

Build demand forecasts from your order history and customer demand, and turn them into production and materials plans.

Procurement

Raise POs for raw materials and components against your production schedule, send them to the right supplier, and chase confirmations and late deliveries.

Receiving

Match supplier deliveries to your POs and flag anything short or over.

Cost and rebates

Keep material and supplier cost changes up to date, and reconcile rebate and volume-discount statements.

Quotes

Respond to spot quote requests and tender FRQs using price lists, contract terms and ad hoc cost info.

Order intake

Take customer orders and release schedules from email, EDI, phone and portals straight into your ERP.

Order changes

Process amendments, cancellations and reschedule requests, and update ERP and downstream plans.

Order and delivery tracking

Answer order-status, ETA and delivery questions from your customers, and warn them of delays before they have to ask.

Freight and dispatch

Book outbound freight for finished goods and generate shipping and delivery documents.

Customs and compliance

Assemble customs, export and product-compliance documents for cross-border shipments.

Dangerous goods

Classify hazardous shipments and produce declarations and safety data sheets.

Document capture

Read supplier confirmations, delivery notes and arrival notices from email, and file them against the right order.

Invoice and freight audit

Invoice customers for what actually shipped, and check supplier and carrier invoices for overcharges before you pay.

Customer deductions

Handle customer deductions and OTIF chargebacks with the evidence gathered for you

Supplier claims

Claim back from your own suppliers when their supply is short, late or off-spec.

How it works

01

Agents

AI agents read messy inbound requests and information and turn them into clean structured data in your WMS and ERP, answer order and delivery questions, and audit carrier and supplier invoices, all inside the tools you already run.

02

Memories

Agentic memory captures tribal knowledge by supplier, product and customer, learning your exceptions and SOPs from your team in real time.

03

Rapid rollout

Generate, train and test your agents and SOPs with Pallet Forge. Go live in 6 weeks, not 6 months.

Integrated with your existing software

e2open
Blue Yonder
Manhattan Associates
Descartes
Trimble
McLeod
CargoWise
Email
PDF
Databases
WhatsApp
Microsoft Teams

Built for enterprise

Your data stays yours
and never shared

GDPR

We operate under GDPR, the world's strictest standard for data privacy.

SOC 2 · Type II

Independently audited controls for security, availability, and confidentiality across our systems.

CCPA

Full compliance with the California Consumer Privacy Act for the data we process on your behalf.

Frequently Asked Questions

Pallet runs the supply chain and back office around your plant: demand and materials planning, procurement, order management, shipping, and billing and claims. It does not run your production line, MES or shop floor. It handles the planning, ordering, shipping and paperwork around them.

Deploy agents to automate
your operations

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